Burger King - Vogelweh

Worst service ever! One ketchup packet for a meal and fries. That's a joke! Worst place to get orders, they need a new manager, since this one seemed lazy and was not taking my answer seriously, he kept saying 1 ketchup packet per person. I told him it's a meal I need more than 1 ketchup. Manager tells me the same thing. Only 1 packet per customer. This place was a joke! They need to hire better people and this is how you service our military people 😒 this has by far the worst experience ever! I rather go to ramstien for all food orders next time.

Bad service; deserves zero stars. Personnel who work at this location are rude!!

Drive thru customer service is horrible during breakfast. Everytime it's the same person with a nasty attitude. Everytime we order we literally get rushed off the microphone.

Quality control here is absolute garbage. Fries and chicken fingers were stale and luke warm like they’d been sitting out all day. Sorry but the least I would expect from a fast food chain is for the food to be made freshly. Lazy

The disrespect in the morning is unacceptable. It is too early or any time of day to have the disrespect of employees. What happened to customer service? Maybe if you put up bigger signs then one small little dot when you’re out of some thing would be a lot more helpful instead of having your employees laugh in the background as the speaker is still on. The speaker is so loud that you can’t even hear. The worst customer service and it’s sad. It is not our fault that you don’t like your job.

This is the worst burger king ever. Everytime I go here they are out of something. Today I go there for breakfast and they don't have eggs. A few weeks ago they didn't have coffee or fountain drinks. Another time I went there they gave me expired orange juice. They really need to figure out how to do their ordering for supplies.

TODAY! I bought my family breakfast sandwiches and had to return right back with a hair found in the sandwich. I went right up to the counter and asked for the manager...while waiting a lady walked up and put 2 sandwiches on the counter declaring that hair was found in these sandwiches. Holy cow!! What are the odds???? So if you like eating Hair, step right up to this Burger King for a meal, apparently they have plenty of Hair!! 2 Weeks ago!!What a wait!!!!! For 2 weekends in a row over 15 minutes being parked at the drive through. New staff and super long wait. I believe they turn the grill off and only turn it on when a car shows up! New Management please!!! This is no longer a fast food joint!!! Slow food and you cannot have it your way!!!

By far the slowest fast food around. I placed my order, then inched my way to the window over a 20 minute period. Then the clerk tells me they are just putting my nuggets in there fryer. It's going to be a couple more minutes. This is BS.

This was the second time I've been here. The first time, I had to pull forward past the window to wait and they forgot two of our fries, so I had to go back around and wait again. This time they made us pull forward again to wait for our food and forgot my kid's chicken fries (which I didn't know till we got home). . We waited about 15 minutes so I didn't even bother checking before I left. Even if I did check I wasn't going to wait another half hour there for them to fix my order. Ridiculous. The staff was nice. The service was terrible.

I got into the drive-thru line at 18:40 with only 3 cars in front of me. I thought that I had plenty of time to grab dinner before having to be at work by 19:00. At 18:55 I had ordered my meal, but still had 2 cars picking up orders in front of me. I finally had to get out of line to get to work on time and just skip dinner before a 12 hour shift.