Cloud Kitchen

Terrible experience with the delivery. I ordered drinks, they were spilled all over the bag, so we couldn’t even have our morning coffee. The drinks weren’t properly packed by the restaurant, and therefore cups were upside down when they were delivered. There were no utensils, so we had to eat food with our hands.. Eggs Benedict was okay, but not for the price of 19 EUR. I don’t recommend this place.

There are fruitflies everywhere behind the counter, the lactose free milk is made with the same utensils as the normal option, and the quality of the coffee is very mediocre for the price. Overall an extremely disappointing experience which, ostensibly, no one there cares about. Don’t go, save the money for a place that cares about customers and hygiene.

I did not like the service on Sunday morning. The cafe was almost empty but we had to wait too long at the entrance as very unfriendly waitress took leaving visitors in priority and did not allow us to take available seats. So we left.

Id give them zero for their customer service .. We walked for an hour and a half to have a breakfast there after reading the online reviews .. the waitress was so rude , I asked her for a table for 2 , she said no table and looked away , I said we can wait , she said ok but not in the resturant outside and she closed the door behind me as If I was an animal .. so disappointed , so rude , so not professional, shame on the place , I couldnt give it a zero star as there was no option for it unfortunately

A complete disaster! Trying to have brunch at this place was a huge mistake for me and my family. I have never seen such an indifferent attitude towards people as here. When we arrived, the waiter guy who was doing the seating said that we would have to wait 20 minutes and we could go for a walk. Then, when 20 minutes had already passed and we were back at the cafe, he made us wait at least another 15 minutes and did not appear at the entrance at all. After that, he assured us that a table was about to be available. So we waited for some more time. Then he let a couple go ahead because there were two of them and three of us. We were already very hungry and were about to leave, but the guy assured us that they were already clearing the table for us. After that, people who had reserved a table for lunch started coming to the entrance. The guy kept assuring us that we would get a table if one of the guests didn't show up. In total, we waited for about an hour, and the guy fed us with promises. After that, I can say with confidence that I will never come to this place and I don't advise anyone! Obviously, the staff knew about the workload of the cafe and the reservations and continued to feed us with promises, although they could honestly say that we wouldn't be able to eat at their place. I'm so disappointed with the quality of the service and most of all disappointed that a restaurant with such good grades hires unqualified staff or can't train them properly.

Hot chocolate here is just a hot milk with some traces of chocolate

Атмосфера заведения не плохая, кофе отличный. Заказали цезарь, салат был старый, темный и вялый. Вежливо попросили поменять, повар отказался переделать, в итоге ушли. Подруга взяла бутерброд с авокадо, был темный и тоже не свежий.Расчитано на случайно зашедших туристов

Sehr freundliche Bedienung. Allerdings waren beide Essen kalt und hatten wohl fast so lange wie wir (40 Minuten) darauf gewartet, zu uns gebracht zu werden. Auf das warme Essen warteten wir dann noch mal 20 Minuten. Geschmacklich war es ok, aber auch nicht überragend. Die Pancakes waren nicht fluffig.

Wir waren dort und leider sehr enttäuscht. Unsauber und das Essen nicht so wie permanent in den sozialen Medien dargestellt. Ich habe versucht das Gespräch zu suchen (such per Nachricht via Instagram) aber es wurde nicht reagiert. Daher muss ich jetzt leider entsprechend bewerten

Die Abwicklung über neotaste gestaltet sich mehr als nur kompliziert und den Besuch dieses Lokals kann ich leider trotz der guten Lage absolut nicht empfehlen Wir sollten mehr bezahlen als auf der Rechnung angegeben wurde. Wir protestierten dagegen aber wurden vor vollendete Tatsachen gestellt, denn die Bedienung ist uns zu keinem Zeitpunkt auch nur ein bisschen entgegengekommen. Darüber hinaus schmeckt der Kaffee noch nicht einmal. Sehr schade und nicht empfehlenswert