Il Sogno

Food was delicious but service was the worst I have ever experienced. After bringing our dishes, the waiter ignored our table to the point where we felt like we were in an SNL skit. He walked past us at least a dozen times, and every time would turn his face fully away. We were there for so long the candle wax dripped down to little nubs and the flame caught our tablecloth on fire—and even then the open flame didn’t catch our waiter’s attention. I would have taken a photo but we were too busy putting out the fire. This experience was so bad I want to laugh but instead I’m writing this review.

It is well decorated place with awful music and sound system. Meat is not good, not even chewable. Pasta was good but not with that price. Service was enormously slow and waiter picks his nose while he is waiting. I am not suggesting to anyone.

The irony of Il Sogno meaning "The Dream" is that this restaurant was un brutto sogno (a bad dream). The only positive feedback to give is that the food deserved 5 stars. The pizza and pasta were authentically cooked and delicious. Food aside, this review now goes downhill. I rarely write reviews, unless a business has done exceptionally or I have been asked to, and Il Sogno has the honor of my very first negative feedback. The overall experience was truly a nightmare solely due to the service. To give context of the restaurant size, only a dozen tables (mostly seating 2 people) were able to fit in the space. Fortunately, we had a reservation because the host/only waiter turned so many others away even though the restaurant was empty. Initially we assumed that the other tables would be reserved; however, over the next several hours, we watched as the waiter was just handpicking who he wanted to sit in the restaurant. He would drop off food then disappear for a while. After we had finished our appetizers and main course, we were not even offered dessert. That should have been the final straw. But it gets worse – we were pretty much held hostage in the restaurant for an additional hour as the candles on the table melted and nearly started a fire in the restaurant. How upsetting! Even as we were trying to put out embers of the table fire, the waiter never even looked in our direction as the other guests in the restaurant were receiving service under illuminated candlelight. We waited in the dark for over an hour to be acknowledged to receive our check. The waiter checked out patrons who were seated an hour after us, and we watched as he also waived the dinner for a table of girls dressed in dirndls. This was the only time in my life where I thought dining and dashing was the right call. But, even if we had crawled out of there on our hands and knees, he would not have chased after us because he ignored us the entire night. Ultimately we were decent human beings and left cash. I am never one to quickly jump to the conclusion that poor service was due to any sort of discrimination, but I truly felt that this establishment hires individuals who may racially profile patrons. If you are looking for great Italian food in Munich, this restaurant is higher up in the rankings for food only. If you are looking to be ignored and mistreated, you may have come to the right place. I hope this establishment turns a new leaf and recognizes that certain individuals can ruin the reputation and “the dream” for a delightful culinary experience.

Probably the worst restaurant I have been in a while. Food terrible and waiting times ridiculous. The staff is trying, but the place is just not enjoyable. Don’t make the same mistake, go somewhere else. P.s. mystery where the 4.3 stars are coming from…

Holy cow, I can’t believe this place got 4.4 of 699 reviews. Worst pasta EVER. I’ve got lasagna and it’s literally microwaved or so, it’s CRUSTY, didn’t even finished it. P.s. The waiter removed it out of the check, thank you, but does not cancel the fact.

Do not order a pizza there. Pasta was ok but the pizza was the worst I had since a while. Look at the photo.

Very disappointing. Very mediocre food, offhand service, dingy decor. We had an unimaginative salad with some OK mushrooms on top, and spaghetti with a few small pieces of prawn and a sauce that tasted out of a packet.

We were a Singaporean family and was at the restaurant at 530pm. The manager turn us away claiming we have no reservation while the restaurant is empty. However I am able to book a table for 4 online immediately. I believe this restaurant discriminate Asian Chinese. Pls do not not patronize

We wanted to pay with card but the waiter said that he had many clients who paid with card and he does not want to get any more card payments. Even though there was a working pos machine I needed go out, collect money from an atm and come back to pay. A very weird experience…

Both my wife and my friend got food poisoning after eating seafood pasta dishes at this place. It’s was first shared meal of the day so it couldn’t have been from another meal. Shrimps did not taste fresh and were likely the cause for the poisoning. I was the only one who ate non-seafood and was ok after the meal.