Five Guys München Perlach Plaza

Mold on a bun. It’s the last time I’m eating here. I already had mold on a burger in a different 5guys at Marienplatz, so I guess it’s a problem of quality in the whole network of 5guys. Don’t go there, it’s overpriced anyways

40€ for two burgers, the order was messed up, the meat had no taste and the buns where tasteless

First time was good, second time very bad. The only thing that tasted nice were the fries. Apart of that the cheese in the burger was not melted, the Burger cold and the Fanta was flat. All together loveless...

So where to start, at first I REALLY wanted to give this restaurant around 4 stars because food was mostly alright - just the beef patty lacked salt, french fries were quite salty, for drinks... From ex-waitress + ex-bartender with close to 10years of experience in restaurant setting view, cashier lady acted super professionally, even chefs were nice to me and my fiancé. But when I tried to re-do two my own messed up drinks I was, not calmly told, but shouted at by old looking tall guy about changing drinks that as far as me and my fiancé knew, weren't limited to refill. I despite having internal panic attack, calmly complied with shouting man's wishes and just threw out cup so I don't get shouted at more. I am sorry but I, as ex-worker of restaurant in Lithuania, was taught to always respect customers and be calm, assuring, helpful to them, so I expected same from worker too. I and my fiancé would have been willing to return to this restaurant despite an ok - burger, salty french fries but we won't return there ever again.

Everywhere in Munich dogs are allowed except in FiveGuys, that sucks so much. Really time to review your policies.

We can discuss several things, starting with the prices, which are too high for the presentation and products. be ashamed....

The person we ordered from was incredibly condescending and rude. The food was okay, but at given price it was underwhelming.

Super rude on the phone! Called about an online order guy didn’t even listen to me just talked at me the whole time. Never got my food that I paid for thank you very much for no help!

The burger was pre-made. The fries portion were smaller as usual

Really really tasteless 👎 Absolutely not recommend Expensive and not delicious