CANAL

I saw their page on Instagram and wanted to give it a try even though I live very far away from they location. Arrived 12min before the opening and asked them if they can serve me to go since I didn't want to sit inside and just wanted a box to go to take to my friend. The stuff was so rude, they were yelling we open at 12 and not even 1 minute before. I totally understand that we should respect opening hours but they could have said this in a nice way since I was a new customer. It bad that when a store becomes successful they forget to treat customers in a respectful way. Pity!!! PS: everything was displayed and ready to serve and the door was open, they were just sitting and refused to serve me!!!!

Really horrible customer service, the salesperson is rude and not helpful. I've seen her treat pretty much everyone like that. It's a shame because they seem to have an interesting range of flavours yet I wouldn't recommend this place at all.

they have 2 stores, and on Google this shows both pastry and ice cream, but only ice creams at this address 😔😔 And the pastry is closed Very disappointed, they need to inform better.

Very rude staff! Bad experience, doesn't deserve our money, just walked off!

Very bad experience in this place. The attendance was very mean and rude just because we wanted to pay with credit card in a place where the card is accepted. This type of people should not work in public spaces treating with customers.

Came especially here. Tried one flavour I really did not like (Mandarin Basil) and I wasn't allowed to try one more so I left. Waste of time.

It was closed because they had a schooling going on saying we’re opening at 6:30 pm again then we went there at 7 pm and it was still closed with the sign removed we were very excited to visit but now the excitement is gone.

We arrived at 19:15 but the shop was closed even though it was supposed to be open until 20:00

very rude staff. don’t expect to be treated nicely if you’re a foreigner

Please update your opening hours. A paper on the door is not sufficient.